Frequently asked questions

About Dallium Beauty

What is Dallium Beauty?

Dallium Beauty is a Canadian skincare company specializing in gentle, effective products crafted with botanical extracts and plant-based actives. Our products are designed for all skin types and manufactured in Canada.


What makes Dallium Beauty different from other skincare brands?

We prioritize transparency, sustainability, and the use of high-quality botanical ingredients. Our formulations balance natural and carefully selected synthetic ingredients to ensure safety and performance for all skin types.


Where are your products made?

All Dallium Beauty products are crafted in Canada, following high standards for quality and safety. Our formulations reflect our commitment to natural beauty and Canadian manufacturing excellence.

Ingredients & Formulation

Do your products contain natural ingredients?

Yes. Our products feature botanical extracts, essential oils, and plant-based actives. We also use select synthetic ingredients when they provide proven benefits for safety, stability, or effectiveness.


Why do you use both natural and synthetic ingredients?

We combine natural and synthetic ingredients to deliver safe, gentle, and effective skincare. Some synthetic ingredients offer enhanced stability or safety compared to natural alternatives, supporting product quality and performance.


Are your products vegan or cruelty-free?

We are committed to ethical practices and are currently pursuing Leaping Bunny certification for cruelty-free status. At this time, not all products are certified vegan.


Do your products contain parabens, sulfates, or artificial fragrances?

No. All Dallium Beauty products are formulated without parabens, sulfates, or artificial fragrances. We focus on gentle, effective ingredients to support healthy skin and minimize the risk of irritation.


Do you offer products specifically for dry and sensitive skin?

Yes. Dallium Beauty has a dedicated line formulated for dry and sensitive skin, providing gentle hydration and soothing benefits. In addition, several of our products are designed to be suitable for all skin types—including those with dry or sensitive skin—so you can find options tailored to your unique needs. Usage instructions and ingredient highlights are included with each product to help you choose the best fit for your skin.


Are any of your ingredients certified organic?

Some ingredients may be organic; these are indicated with an asterisk (*) on our ingredient lists. Not all natural ingredients are certified organic.


Do your products contain allergens?

Our products may contain plant-based ingredients that can cause allergic reactions in sensitive individuals. Please review the full ingredient list and consult your healthcare provider if you have concerns.

Product Use & Instructions

How do I use Dallium Beauty products?

Instructions are provided on product packaging and all product listings. Please refer to these resources for detailed guidance on how to use each product effectively.


Can I combine your products with other skincare brands?

Yes. Our products are designed to fit into most routines. If you have concerns about ingredient interactions, consult a skincare professional.


How long will it take to see results?

Results vary by individual and product. Most customers notice improvements within several weeks of consistent use.


Are your products safe during pregnancy or breastfeeding?

Our products are formulated to be gentle, but we recommend consulting your healthcare provider regarding specific ingredients during pregnancy or breastfeeding.


How should I store my products?

Dallium Beauty products should be stored in a cool, dry place away from direct sunlight. Under normal conditions, no special storage is required. However, during periods of extreme heat or heat waves, we recommend keeping your products in a cooler area of your home, such as a cupboard or even the refrigerator, to help maintain their texture and effectiveness. Each product has a shelf life of one year after opening.

Orders & Shipping

Where can I purchase Dallium Beauty products?

Our products are available on Amazon.ca and dalliumbeauty.ca. You can shop our full range on either platform, with convenient shipping across Canada and access to exclusive offers and updates on our website.


Do you ship outside of Canada?

Currently, we ship only within Canada.


How long does delivery take?

All Dallium Beauty orders are fulfilled through Amazon’s warehouse and Prime fulfillment system. Delivery times depend on your location and the shipping option you select at checkout. Most orders within Canada arrive within a few business days. All products are shipped directly from Amazon’s fulfillment centers, ensuring fast and reliable delivery.

Brand & Community

Where can I learn more about Dallium Beauty and your story?

You can learn more about our brand values, Canadian heritage, and commitment to natural beauty by visiting the About page on our website. Our story highlights our dedication to gentle, effective skincare for all skin types.


How can I stay updated on new products, promotions, and brand news?

Stay informed about the latest product launches, exclusive offers, and company news by subscribing to our newsletter on our website. You can also find updates on our website and blog.


Is there a blog or educational content available?

Our blog on the website offers articles on skincare tips, ingredient education, and wellness topics. We update our blog regularly to support your skincare journey with factual, helpful information.


Do you have a loyalty or rewards program?

Yes, we offer a customer loyalty program through our website. You can join to earn rewards and access exclusive benefits. Details and sign-up information are available on our website.


How can I provide feedback or a review?

We welcome your feedback and reviews directly on our website and on Amazon.ca. Your insights help us improve our products and customer experience.

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